School of Library and Information Science
Indiana University

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L547: The Organizational Information Resource
Summer 1996
Tuesday, Thursday, 9:00-11:45 AM
Room 001

Topic Outline, Reading Schedule and Assignment Due Dates

Select any date and see:

• the topics that will be covered;

• the readings that have been assigned;

• the assignments that will be discussed; and

• the assignments that are due in that class.

Schedule of classes

[R] Required reading
[S] Suggested or background reading

June 18

Introduction: The organizational information resource

Assignments:

Discuss critical review assignment

Discuss final project

Return to Schedule of classes

June 20

Lab:Organizational information systems: The intranet alternative

Readings:

Bernard, R. (1996). Building a Corporate Intranet: How To Use Internet Tools to Bring the Information Superhighway In-House. [R]

Available at http://webcom.com/wordmark/sem_1.html

Carroll, M.L. (1996). Cyberstrategies: How to build an Internet-Based Information System. New York, NY: Van Nostrand Reinhold. (Ch. 1, 2, 4, 9). [R]

Strom, D. (1995). Creating Private Intranets: Challenges and Prospects for IS. [R]

Available at: http://www.strom.com/pubwork/intranetp.html

BES Internet Services. (1996). The Intranet Journal. [S]

Available at: http://www.brill.com/intranet/

Huynh, M., Popkin, L., and Stecker, S. (1995). Constructing a Corporate Memory Infrastructure from Internet Discovery Technologies. [S]

Available at: http://www.ncsa.uiuc.edu/SDG/IT94/Proceedings/CorInfSys/huynh/cmi.html

JSB Computer Systems Ltd. (1996). The Intranet: A Corporate Revolution. [S]

Available at: http://www.intranet.co.uk/intranet/intranet.html

Assignments:

Review literature on intranets

Begin developing interview instrument

Select interview sample

Return to Schedule of classes

June 25

What is an organizational information resource? Information resources management and information management [I]

Readings:

Choo, C.W. (1995). Information Management for the Intelligent Organization: The Art of Scanning the Environment. Medford, NJ: Information Today. (Ch. 1). [R]

Cronin, B. and Davenport, E. (1991). Elements of Information Management. Metuchen, NJ: Scarecrow Press. (Ch. 2, 3). [R]

Davenport, T.H. (1993). Process Innovation: Reengineering Work through Information Technology. Cambridge, MA: Harvard Business School Press. (Ch. 1, 2, 3, 4, 10). [R]

English, L.P. (1996). Turning information management into an effective business enabler. Information Strategy. 12(2). 16-27. [S]

McLeod, R. (1995). Systems theory and information resources management: Integrating key concepts. Information Resources Management Journal. 8(2). 5 14. [R]

Horton, F.W. (1985). Information resource management. Englewood Cliffs: Prentice Hall. [S]

Malhotra, Y. (1996). Business Process Redesign: Answers to Some Commonly Asked Questions. [S]

Available at: http://www.pitt.edu/~malhotra/bpr.htm

McGee, J. and Prusak, L. (1993). Managing Information Strategically. NY: John Wiley & Sons, Inc. [S]

Strassmann, P. (1985). Information payoff: The transformation of work in the electronic age. London: Collier MacMillan. [S]

Assignments

Continue reviewing literature on intranets

Finish interview instrument

Return to Schedule of classes

June 27

What is an organizational information resource? Organizational information [II]

Readings:

Cronin, B., and McKim, G. (1996). Markets, Competition, and Intelligence on the World Wide Web. Competitive Intelligence Review. 7(1). [R]

Lamb, R. (1996). Informational imperatives and socially mediated relationships. The Information Society. 12(1). 17-38. [R]

Meyer, M.H., and Zack, M.H. (1996). The Design and Development of Information Products. Sloan Management Review. 43-59. [R]

Parsons, J. (1996). Information - the fourth resource. In Best, D. (Ed.). The Fourth Resource: Information and Its Management. London, UK: ASLIB Gower. 18-40. [R]

Brynjolfsson, E. (1994). An Incomplete Contracts Theory of Information, Technology and Organization. Forthcoming in Management Science. [S]

Available at: http://pound.mit.edu/ccswp/CCSWP126.ps

Assignments:

Begin conducting interviews and collecting data

Return to Schedule of classes

July 2

The organizational information use environment: Processes and structures

Readings:

Jordan, E., and Tricker, B. (1995). Information strategy: Alignment with organizational structure. Journal of Strategic Information Systems. 4(4). 357-382. [R]

Katzer, J. and Fletcher, P.T. (1992). The information environment of managers. In M.E. Williams (Ed.) Annual Review of Information Science and Technology. White Plains: Knowledge Industry Publications. [R]

Taylor, R.S. (1991). Information use environments. In Dervin, B. and Voight, M.J. (eds.). Progress in communication sciences, v. 10. Norwood, NJ: Ablex. 217-255. [R]

Barley, S.R. (1986). Technology as an occasion for structuring: Evidence from observation of CT scanners and the social order of radiology departments. Administrative Science Quarterly. 31. 78-108. [S]

Owens, I., Wilson, T., and Abell, A. (1995). Information And Business Performance: A Study Of Information Systems And Services In High-Performing Companies. Information Research: An electronic journal. 1(2). [S]

Available at: http://www.shef.ac.uk/uni/academic/I-M/is/lecturer/paper5.html

Assignments:

Continue conducting interviews and collecting data

Begin organizing and coding data

Return to Schedule of classes

July 4

Like, no class today. Be independent!

Hope it's sunny and hot!

Return to Schedule of classes

July 9

The IUE and information technology

Readings:

Moreton, R.C. (1995). Transforming the organization: The contribution of the information systems function. Journal of Strategic Information Systems. 4(2). 149-164. [R]

Orlikowski, W.J. (1991). Integrated information environment or matrix of control? The contradictory implications of information technology. Accounting, Management, and Information Technology. 1(1). 9-42. [R]

Orlikowski, W.J. (1992). The duality of technology: Rethinking the concept of technology in organizations. Organization Science. 3(3). 398-427. [R]

Orlikowski, W. J. and Robey, D. (1991). Information technology and the structuring of organizations. Information Systems Research. 2(2). 143-169. [R]

Cronin, B. (1992). Intelligence management systems for intelligent corporations. In Sigurdson, J. and Tagerud, Y. (Eds.). The Intelligent Corporation. London, UK: Taylor Graham. 143-159. [S]

I/S Analyzer Case Studies. (1995). How organizations are distributing data using replication. 34(11). [S]

Stein, E.W. And Zwass, V. (1995). Actualizing organizational memory with information systems. Information Systems Research. 6(2). 85-117. [S]

Assignments:

Continue conducting interviews and collecting data

Continue organizing and coding data

Return to Schedule of classes

July 11

Modeling the OIR

Readings:

Adam, F. And Murphy, C. (1995). Information flows among executives: Their implications for systems development. Journal of Strategic Information Systems. 4(4). 341-356. [R]

Choo, C.W. (1991). Towards an information model of organizations. The Canadian Journal of Information Science. 16(3). 32-62. [R]

Keen, P. (199). Shaping the Future: Business Design through Information Technology. Cambridge: MA. Harvard Business School Press. (Chapter 6). [R]

Kettinger, W.J., Teng, J.T.C., and Guha, S. (1996). Information architectural design in business process reengineering. Journal of Information Technology. 11. 27-37. [R]

Orlikowski, W.J. and Baroudi, J.J. (1991). Studying information technology in organizations: Research approaches and assumptions. Information Systems Research. 2(1). 1-28. [R]

Brynjolfsson, E. (1994). The productivity paradox of information technology: Review and assessment. Communications of the ACM (in 1993). [S]

Available at: http://pound.mit.edu/ccswp/CCSWP130.ps

Ju, Y. and Cushman, D.P. (1995). Organizational Teamwork in High Speed Management. Albany, NY: State University Press. (Ch. 3, 4). [S]

Preston, A.M. (1991). The 'problem' in and of management information systems. Accounting, Management, and Information Technology. 1(1). 43-69. [S]

Assignments:

Finish conducting interviews and collecting data

Continue organizing and coding data

Begin developing prototype

Critical review due

Return to Schedule of classes

July 16

Measuring the OIR

Readings:

Checkland, P. (1989). Soft systems methodology. In Rosenhead, J. (Ed.). Rational Analysis for a Problematic World. London, UK: John Wiley and Sons. 71-119. [R]

Hitt, L., and Brynjolfsson , E. (1994). Creating Value and Destroying Profits?: Three Measures of Information TechnologyÕs Contributions. MIT Centerfor Coordination Science. Working Paper 183. [R]

Available at: http://ccs.mit.edu/CCSWP183.html

Nissen, M. (1994). Valuing IT through Virtual Process Measurement. Paper presented at ICIS 1994. [R]

Available at: http://www.usc.edu/dept/ATRIUM/Papers/Process_Measure ment.ps

Orna, E. (1996). Valuing information: Problems and opportunities. In Best, D. (Ed.). The Fourth Resource: Information and Its Management. London, UK: ASLIB Gower. 18-40. [R]

Stanat, R. (1990). The Intelligent Corporation: Creating a Shared Network for Information and Profit. New York, NY: AMACOM. (Ch. 4). [R]

Strassman, P.A. (1996). The Value Of Computers, Information and Knowledge. [R]

Available at: http://www.strassmann.com/pubs/cik-value.html

Fletcher, P.T., Bretschneider, S.I., Marchand, D.A., Rosenbaum, H., and Bertot, J.C. (1992). Managing Information Technology: Transforming County Governments in the 1990s. Syracuse, NY: School of Information Studies. [S]

Weill, P., Broadbent, M., and St.Clair, D. (1994). Information Technology value and the role of information technology infrastructure investments. Working Paper #3. Melbourne Business, The University of Melbourne. [S]

Assignments:

Continue organizing and coding data

Continue developing prototype

Return to Schedule of classes

July 18

Managing the OIR [I]: Individuals

Readings:

Choo, C.W. (1995). Information Management for the Intelligent Organization: The Art of Scanning the Environment. Medford, NJ: Information Today. (Ch. 2, 4, 6). [R]

Morrison, E.W. (1995). Information usefulness and acquisition during organizational encounter. Management Communication Quarterly. 9(2). 131-155. [R]

Nord, J.H. And Nord, G.D. (1995). Executive information systems: A study and comparative analysis. Information and Management. 29(2). 95-106. [R]

Stein, A., Bull, H., Stephen Burgess, S. (1994). Organisational skill sets for the information professional. Paper presented at ICIS 1994. [S]

Available at: http://hsb.baylor.edu/ramsower/acis/papers/stein.htm

Assignments:

Continue organizing and coding data

Continue developing prototype

Begin writing report

Return to Schedule of classes

July 23

Managing the OIR [II]: Teams

Readings:

Cole, P. (1995). The Impact of Group Context on Patterns of Groupware Use: A Study of Computer Conferencing as a Medium of Work Group Communication and Coordination. MIT Center for Coordination Science. Working Paper 182. [R]

Available at: http://ccs.mit.edu/1995wp.html

Handy, C. (1993). Understanding Organizations. Oxford: Oxford University Press. (Chapter 6)

Okamura, K., Fujomoto, M., Orlikowski, W.J., and Yates, J. (1995). Helping CSCW applications succeed: The role of mediators in the context of use. The Information Society. 11(3). 157-172. [R]

Orlikowski , W. (1993). Learning from Notes: Organizational Issues in Groupware Implementation. The Information Society. 9. 237-250. [R]

Valacich, J.S. And Schwenk, C. (1995). Structuring conflict in individual, face-to face and computer-mediated group decision-making: Carping vs. Objective devil's advocacy. Decision Sciences. 26(3). 369-393. [R]

Ju, Y. and Cushman, D.P. (1995). Organizational Teamwork in High Speed Management. Albany, NY: State University Press. (Ch. 1, 2, 5). [S]

McGrath, J.E. and Hollingshead, A.B. (1993). Putting the group back in groups support systems: Some theoretical issues about dynamic processes in groups with technological enhancements. In Jessup, L.M. and Valacich, J.S. (Eds.). Group Support Systems: New Perspectives. New York, NY: Macmillan. 78-96.

Orlikowski , W. (1995). Evolving with Notes: Organizational Change around Groupware Technology. Working Paper 186. [S]

Available at: http://ccs.mit.edu/1995wp.html

Assignments:

Finish organizing and coding data

Continue developing prototype

Continue writing report

Return to Schedule of classes

July 25

Managing the OIR [III]: Digital libraries

Readings:

Arms, W.Y. (1995). Key Concepts in the Architecture of the Digital Library. D Lib Magazine. [R]

Available at http://www.dlib.org/dlib/July95/07arms.html

Henderson, C. and King, F.D. (1995). The role of public libraries in providing access to the internet. In Kahin, B. and Keller, J. (eds). Public Access to the Internet. Cambridge, MA: The MIT Press. 154-176. [R]

Morris, R.C.T. (1994). Toward a user-centered information service. Journal of the American Society for Information Science. 45(1). 20-30.

Tennant, R. (1996). The Berkeley Digital Library SunSITE. D-Lib Magazine. [S]

Available at http://www.dlib.org/dlib/february96/ucb/02tennant.html

Texshare. (1995). Building Digital Libraries. [S]

Available at: http://www.texshare.edu/TexShareServices/Professional/ digital.html

Assignments:

Continue developing prototype

Continue writing report

Return to Schedule of classes

July 30

Insourcing and outsourcing the OIR management function

Readings:

Duncan, N. (1995). Buying core competencies? A study of the impact of outsourcing on IT infrastructure flexibility.

Available at: http://hsb.baylor.edu/ramsower/acis/papers/duncan.htm

Malhotra, Y. (1995). IS productivity and outsourcing policy: A conceptual framework and empirical analysis. Proceedings of Inaugural America's Conference on Information Systems (Managerial Papers). Pittsburgh, PA: Association for Information Systems.

Available at: http://www.pitt.edu/~malhotra/papers/aisppr.htm

Cockburn, C. and Wilson, T.D. (1996). Business use of the World-Wide Web. Information Research: An electronic journal. 1(2).

Available at: http://www.shef.ac.uk/uni/academic/I-M/is/lecturer/paper6.html

Nouwans, J. and Bouwman, H. (1995). Living apart together in electronic commerce: The use of information and communication technology to create network organizations. Journal of Computer Mediated Communication: Special Issue on Electronic Commerce. 1(3).

Available at: http://cwis.usc.edu/dept/annenberg/vol1/issue3/nouwens.html

Assignments:

Continue developing prototype

Continue writing report

Return to Schedule of classes

August 1

Security and the OIR

Readings:

I/S Analyzer Case Studies. (1995). How to tighten security and ease security administration in enterprise computing environments. 34(6). [R]

Literio, F. (1996). PGP -- Pretty Good Privacy. [R]

Available at http://world.std.com/~franl/pgp/

Stein, L.D. (1995). How to Set Up and Maintain a World Wide Web Site: The Guide for Information Providers. Reading, MA: Addison Wesley (Chapter 4)

Zimmerman, P.R. (1995). The Official PGP User's Guide. Cambridge, MA: The MIT Press. Ch 1-3 [R]

Assignments:

Continue developing prototype

Continue writing report

Return to Schedule of classes

August 6

Ethical issues and the OIR

Readings

Forester, T. and Morrison, P. (1994). Computer Ethics: Cautionary Tales and Ethical Dilemmas in Computing. Cambridge, MA: MIT Press. (Ch. 1, 5, 6) [R]

Glastonbury, B. and LaMendola, W. (1992). The Integrity of Intelligence: A Bill of Rights for the Information Age. New York, NY: St. MartinsÕ Press. (Ch. 3, 4). [R]

Assignments:

Finish developing prototype

Finish writing report

Return to Schedule of classes

August 8

Presentation of group project

Assignments:

Present prototype intranet

Final Project due

Return to Schedule of classes

This page prepared by Howard Rosenbaum
Last update: 6.10.96
hrosenba@indiana.edu