Solitary synchronous options: static
Complex knowledge bases allow searching for technical information from multiple access points
Microsoft Product Support Services http://support.microsoft.com
Help pages can be customized: international clothing size, currency and metric conversion charts, global shipping rates, available in several languages
ThinkGeek.com http://www.thinkgeek.com/help/sizing-info.shtml
Amazon.com http://www.amazon.com/gp/help/customer/display.html/104- 5833102-5045500?ie=UTF8&nodeId=508510
II. Using web-based customer service
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