A Ågcall meÅh button links a customer to a customer service representative over the telephone while the customer remains on the site
TelCan http://www.telcan.net/Call-Me-Buttons/index.asp?VLG=2240628
Some firms are experimenting with live customer support
LivePerson http://www.liveperson.com/sb/index.asp
PHPLive
http://www.phplivesupport.com/screenshots.php
Livechatnow.com http://www.livechatnow.com/
II. Using web-based customer service
www.rostrvm.com/images/web_call_me.jpg
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