And:
Improving customer relationships with intelligent systems for service and support
Improving marketing and targeted advertising through the collection of detailed customer information
New corporate branding and image creation
Using the net for R&D and product development
Developing of new business models based on features of the new marketplace
III. WhatÅfs happening now?
www.dain.co.uk/images/complaint_department2.jpg
| Previous slide | Next slide | Back to first slide | View graphic version |