SLIS Technology Help
User Accounts
Official Student Groups
Please have your faculty sponsor send an email to root@slis.indiana.edu asking that your user name be added to the group account, and the old webmaster's user name be removed. Please ensure all files you create are group witeable; and that all existing files from the prior webmaster are also group writeable.
Groups for coursework
Please send an email to root@slis.indiana.edu and include what class the project is for, usernames for everyone in the group, estimated disk usage, and how long you will need the group.
How can I get a database account?
What about access for my group?
GRANT ALL PRIVILEGES ON sometable TO sliswebSee the PostgreSQL Manual for more information.
I cannot log onto a SLIS System!
If you fit into one of these categories and are unable to log in, please see the consultant on duty (or email root@slis.indiana.edu) and provide your SLIS status, user name, course that you are enrolled in, etc.
How can my guest or collaborator get access to the IU network?
- Network Access Account offers wireless access via the IU VPN from a user's personal laptop.
- Sponsored Computing Account for individuals who are affiliated with IU, such as contractors and researchers, but who are not officially IU students, faculty, or staff (including hourly staff).
How to put pages in public space (~/www)
mkdir ~/wwwwill create the directory if you do not have one.
Files in your www directory cannot be world writable, or the server will block access from the webserver.
What will happen to my Unix (Iris2, Ella) account?
After a period of time (http://kb.iu.edu/data/auox.html), the university disables accounts of individuals who are no longer affiliated with the university. At that time, interactive access to SLIS computing accounts will naturally end. For ella/iris accounts at SLIS there will be a one semester grace period for your accounts after you graduate. You may keep "portfolio" material in place during this time but after this grace period your account is subject to deletion. Once the university disables your login to university systems, you will be unable to access your files. SLIS has no control over the timing of the disabling or retirement of your computing accounts, so you should ensure that you have created a backup copy of all your materials BEFORE you graduate.
SLIS students are encouraged to keep their own backup of their SLIS and IU materials at all times. Once an account is deleted it can not be recovered. If the university has disabled an account, logins will not be possible.
Students who take classes at SLIS, but who are not enrolled in a SLIS program are not entitled to SLIS accounts if they are not taking classes in the current academic term. Such students should ensure that they have their own backups prior to the end of the semester in which they are enrolled in SLIS courses. Any materials left after the end of the semester are subject to deletion.
What will happen to my OS X account?
What will happen to my Windows account?
Which server do I use?
For faculty and staff:
info.slis.indiana.edu Web Server
cat.slis.indiana.edu Login server
Students:
ella.slis.indiana.edu Web Server
iris.slis.indiana.edu Login server
UITS Services:
quarry.uits.indiana.edu Research System
mercury.uits.indiana.edu Personal web pages
How can I see Ella's Apache log?
You may filter logs by your username, your groups, port 80 (www/ directory) access, port 80 errors, port 443 (ssl/ directory) access, and port 443 errors.
How can I check for my runaway processes on Ella?
You can view a 'ps' output showing Process ID, Start Time, Running Time, Command, etc.
You can view and/or stop any running process from this tool.
How do I connect to db.slis?
phpPgAdmin access is available at https://ella.slis.indiana.edu/adm/phppgadmin
Iris2 has a psql client.
Storage
Should I store data on a Windows Desktops?
Should I store data on an OS X Desktops?
How to mount Iris as a local drive
- Double click "My Computer"
- Select "Tools" from the Menubar
- Select "Map Network Drive"
- The "Drive:" dropdown can be whaever you like
- Type "\\maxixe.slis.indiana.edu\username*" in the "Folder" text box
- Click "Finish"
- From Finder, in the Menubar, select "Go"
- Select "Connect to Server" ("command k" is the keyboard shortcut)
- type "smb://maxixe.slis.indiana.edu/usename*" in the "Server Address" text box
- Click Connect
*Where username is your IU Network ID
You must be on the SLIS workstation to mount your Unix home directory
How to mount OnCourse as a local drive
- On the desktop, double-click "My Network Places"
- In the "Network Tasks" pane, click "Add a network place"
- On the welcome screen, click "Next"
- "Select Choose another network location", and then click "Next"
- In the "Internet or network address:" field, enter https://oncourse.iu.edu/dav/user/username*
http://kb.iu.edu/data/araf.html
OS X- From Finder, in the Menubar, select "Go"
- Select "Connect to Server" ("command k" is the keyboard shortcut)
- type "https://oncourse.iu.edu/dav/user/username*" in the "Server Address" text box
- Click Connect
http://kb.iu.edu/data/aqyi.html
*Where username is you IU Network ID
Is there a Unix (Iris2), OS X, or Windows disk quota?
Unix (Iris2):
User accounts on Iris2 are expected to remain under 500MB. IF you pass 500MB:
- You may receive a request to trim your account size from root
- If you pass 1GB, you may receive system level warnings
- If you are over 1GB for one week, or if you pass 2GB; you will no longer be able to write to the disk. You will need to get you account back to below 1GB before you can write to the disk
OS X Home:
User accounts on OS X accounts are expected to remain under 500MB. IF you pass 500MB:
- You may receive a request to trim your account size from root
Windows:
There are no direct limits on windows home directories. However: if the disk becomes too full, the machine may be re-imaged at any time, and without warning. All user data will be lost.
Can I use a Local Scratch?
Labs
OS X Lab in detail
- 28 27" iMacs - Quad core i7 2.93 Ghz 8GB RAM 1TB HD + 256G SSD
- 27" Instructor iMac with projector and screen
- Gigabit ethernet to desktops
Clayton Shepherd Lab in detail
Hardware:
- 17 Dell OptiPlex 755 3.0Ghz Core2 Duo computers, 2GB RAM, 150GB hard drive, 48x CD-RW/DVD; one station with scanner
- 3 24" iMac 3.06 GHz
3 2.8 GHz Quad-Core Intel Xeon processors (8-core),
one station with DV Converter, stereo, VHS/miniDV VCR; one station with scanner - 1 HP 4350DN duplex laser printer
- 1 HP 8150DN duplex laser printer
- Ethernet Gigabit to desktops
4th Floor Practice Rooms
Thanks to an IU Parents Fund Grant the Libraries have 4 Presentation Practice Rooms that are available to students on the 4th floor of the west tower in the Wells Library. The rooms allow students to practice presentations, record their presentation, and burn the presentation video to DVD. Students may check out a key to the rooms at the Information Commons (IC) Circulation Desk located at the entrance of the west tower.
Text from, and more information at: http://www.libraries.iub.edu/index.php?pageId=4442
Where can we find more (group) workspace?
Student Technology Centers
There are STC Labs scattered all around campus.
Where Can I find quiet workspace?
The fourth floor of the Undergraduate Informations commons is designated as quiet workspace.
IUB graduate students may request a carrel assignment in the Graduate Tower. Please see http://www.libraries.iub.edu/index.php?pageId=3990
Where can I find computing labs outside of the Library?
How do I mirror the desk display and the projector in the mac lab?
- Select "System Preferences"
- Select "Displays" (currently third item on the second row)
- Select the "Arrangement" tab at the top of the display window
- Check "Mirror Displays" in the lower left of the window
Printing
How to add a printer to a windows system
Windows7 systems:
From the Start button- Select the Search box and type the following string:
\\bl-uits-b707\
-when the choices come up in a box, select (or highlight) Espressoprt - with the right mouse button select connect. When the installation box is completed, select EarlGreyprt and, using the right mouse select connect.
Open the Devices and Printer tool and select either Espressoprt on
bl-uits-b707 or EarlGreyprt on bl-uit-b707 as the default printer with the right mouse button.
WindowsXP systems:
From the start button select run and type in
\\bl-uits-b707\
When the box opens, highlight Espressoprt and select connect with the right mouse button. Do the same for EarlGreyprt. After drivers are loaded, go to the settings menu and open printers tool. Select either Espressoprt or EarlGreyprt as the default.
How to add a printer to an OS X Laptop
- From Finder, select "Applications" then "Utilities", then "Printer Setup Utility"
- Click the "Add" Icon
- Select the "IP Printer" icon in the new window
- On the "Protocol" dropdown, select "Line Printer Daemon - LPD"
- In the "Address" textbox, type
bl-uits-bowler.ads.iu.edu
In the "Queue" textbox, type- Espressoprt -or-
- EarlGreyprt
- You can remane the printer in the "Name" text field
- In the "Print Using" text box, select "Select a driver to use" then "HP Laserjet 8100 Series"
- Click "Add"
- A new dialog will appear, you may wish to check "Duplex Unit" to allow two sided printing.
- Click "Continue"
Your OS X "short name" must be the same as your IU Username. SLIS cannot offer support on laptop printing.
How to check your print quota
A: Visit the STC Printing Services web site.
Double and Single sided printing
- From Finder, select "Applications" then "System Preferences"
- Select "Print & Fax"
- Select the printer from the list on the left
- Click the "Options & Supplies" button
- Select the "Driver" tab
- Ensure the "Duplex Unit" is checked
- Go to File Print (Ctrl P).
- From the popup dialog box, choose Earl Gray from the selection box as the printer name.
- Click the Properties button at the right of the printer name selection box.
- From the popup property dialog box, select Layout and select Flip on Long Edge from the Print on Both Sides (Duplex) block.
- Click OK button in the above dialog box and click the ok button in the Print Dialog Box shown in step 3.
How to clear a stuck job
Tips on pdf printing
- Copy the pdf to your desktop, then print
- Select "File", then "Reduce File Size"
- In OS X, print from Preview, not Acrobat
What are my print quotas?
SLIS students are allotted 1500 pages each per semester (fall, spring, and summer) of printing on SLIS printers. The Ph.D. student allotment is 2000 pages per semester. Overage charges are at a rate equal to the cost of photocopying on a campus Self Service Copy Machine (Spring 2007 rate is $0.10 per page). Overages shall be billed at the end of the semester in which they are incurred.
You also have a 1000 page quota for STC printers, found in STC labs all over campus.
I need to print a large poster
At Indiana University Bloomington, you can find large format printers or plotters (for prints up to 36 inches wide) in the following Student Technology Centers (STCs):
| Information Commons (IC) | $10 per plot, graphics-quality, glossy or matte finish |
| BH 120 | $8 per plot, business-quality, matte finish |
A plotter with graphics-quality output is best for printing photographic images and detailed maps from geographic information systems (GIS) or remote sensing applications, as well as other highly detailed visual output.
From the Knowledge base: In the IUB STCs, where can I print a large map or poster?
Scanning/Audio/Visual
Windows scanning
- Windows 7 scanner
-
- Click start button (microsoft logo in lower left hand corner) to get to menu
- At menu, click devices and printers
- Click EPSON Scanner
- Adjust settings as desired, including output to a desired filename and location
- Scan
- In Photoshop
-
- File
- Import
- WIA Support
- Click start
- Select Epson 1660
- Adjust settings
- Scan
OS X scanning
- From a Finder window, select "Applications"
- Select "Image Capture"
- Click "Overview" to preview the scan
- Click-hold and drag to set the scan area
- Click "Scan" to capture
Audio Transfer
Audio Editing
Be sure to bring your own headphones if you want to edit audio!
Video Transfer
Video Editing
Classroom Telephones and Conferencing
Please see the page SLIS CLassroom Telephones and Conferencing for information.
Portable Media
Where and how to burn a CD/DVD
Most SLIS computers have a CD/DVD Burner.
On OS X:- Insert a blank disc
- The disc will mount and will show on the desktop or in the Finder
- Navigate to the blank disc
- Drag the files into the window (or onto the disc icon)
- Click "Burn" near the upper right corner
- Insert a blank disc
-
- If Windows opens a dialog box, choose "Open a writeable..."
- Or - open "My Computer" and open the appropriate dive
- Drag your files into the new window
- Select "File", then "Write these Files..."
Be sure to bring your own headphones if you want to edit audio!
Where to attach a USB drive
- On the back of most keyboards
- There are down facing ports under the grey flap
- On the back or sides of all keyboards
- On the lower left on the front of the computer
- On the back of some displays
'Low Power' errors
Portable Applications
CD/DVD Reading
Floppy disk reading
Although the current set of windows systems have floppy drives - the next round of upgrades will not. None of the OS X systems have floppy dives.
Outside SLIS
How to use the IU VPN
Please see The basics of VPN at IU from the IU Knowledge Base for current information
SSH (Secure Shell)
More Help
Can a consultant help me ____?
- Set up a machine for a class
- Change paper or toner
Consultants are happy to assist with finding the answer to any technology question.
Who and what is SLISTech?
System Support Specialists are responsible for server administration, hardware and software troubleshooting and maintenance, information systems development, and direct support of the faculty and staff.
Support requests should be sent to root@slis.indiana.edu This helps route requests in a timely manner.
Support for the SLIS website and other web content services should be directed to our Manager of Web Services at slisweb@indiana.edu
IU Knowledge Base
IU Knowledge Base: Find answers to thousands of questions about information technology at Indiana University.
Notes on Printing in the 002 SLIS Lab
Windows7 systems:
From the Start button- Select the Search box and type the following string:
\bl-uits-b707\
-when the choices come up in a box, select (or highlight) Espressoprt - with the right mouse button select connect. When the installation box is completed, select EarlGreyprt and, using the right mouse select connect.
Open the Devices and Printer tool and select either Espressoprt on
bl-uits-b707 or EarlGreyprt on bl-uit-b707 as the default printer with the right mouse button.
WindowsXP systems:
From the start button select run and type in
\bl-uits-b707\
When the box opens, highlight Espressoprt and select connect with the right mouse button. Do the same for EarlGreyprt. After drivers are loaded, go to the settings menu and open printers tool. Select either Espressoprt or EarlGreyprt as the default.

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