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SLIS Technology Help

Official Student Groups

I'm the new webmaster for my student group!
Please have your faculty sponsor send an email to root@slis.indiana.edu asking that your user name be added to the group account, and the old webmaster's user name be removed. Please ensure all files you create are group witeable; and that all existing files from the prior webmaster are also group writeable.

Groups for coursework

We need a unix group for our class project.
Please send an email to root@slis.indiana.edu and include what class the project is for, usernames for everyone in the group, estimated disk usage, and how long you will need the group.

How can I get a database account?

Please send an email to root@slis.indiana.edu and include the purpose (class, personal, etc.), your username, estimated disk usage, and how long you will need the account.

What about access for my group?

You can GRANT permission to anyone with a database account to objects you own.
GRANT ALL PRIVILEGES ON sometable TO slisweb
See the PostgreSQL Manual for more information.

I cannot log onto a SLIS System!

Only active Faculty, Staff, and students currently enrolled in SLIS courses have rights to use SLIS computers. The list of SLIS students is provided by the Office of the Registrar. (If you sign up for classes late, you may not be included on the list and access may be delayed.)

If you fit into one of these categories and are unable to log in, please see the consultant on duty (or email root@slis.indiana.edu) and provide your SLIS status, user name, course that you are enrolled in, etc.


How can my guest or collaborator get access to the IU network?

IU has several types of accounts available:
  • Network Access Account offers wireless access via the IU VPN from a user's personal laptop.
  • Sponsored Computing Account for individuals who are affiliated with IU, such as contractors and researchers, but who are not officially IU students, faculty, or staff (including hourly staff).
Once the individual has a sponsored sponsored computing account, contact root@slis.indiana.edu for access to SLIS resouces

How to put pages in public space (~/www)

Ensure that you have a www directory in your home directory on the proper server. Any files that you wish to be seen on the web must also be world readable.
mkdir ~/www
will create the directory if you do not have one.

Files in your www directory cannot be world writable, or the server will block access from the webserver.


What will happen to my Unix (Iris, Ella) account?

After a period of time (http://kb.iu.edu/data/auox.html), the university disables accounts of individuals who are no longer affiliated with the university. At that time, interactive access to SLIS computing accounts will naturally end. Some "portfolio" material may be left in place during this time. The "portfolio" should be considered read-only, and consist of materials you would like a prospective employer to see and should be limited to less than 100MB of disk space.

Later, the university "retires" the record of an individual's username. When this happens, the username could be assigned to another individual. To prevent problems that might arise in such a situation, SLIS will delete any account that is "retired" by the university.

SLIS students are encouraged to keep their own backup of their SLIS and IU materials. Once an account is deleted it can not be recovered. If the university has disabled an account, logins will not be possible.

Students who take classes at SLIS, but who are not enrolled in a SLIS program are not entitled to SLIS accounts if they are not taking classes in the current academic term.


What will happen to my OS X account?

Students not currently enrolled in SLIS classes will not have access to SLIS OS X Systems.

What will happen to my Windows account?

Students not currently enrolled in SLIS classes will not have access to SLIS Windows Systems.

Should I store data on a Windows Desktops?

In short, no. Windows desktops are machine specific, and the machines could be re-imaged at any time in troubleshooting a machine.

Should I store data on an OS X Desktops?

Our OS X systems use network desktops; your data follows you regardless of what machine you use at SLIS. The desktops are very stable - but the data is not backed up. Please see the section on disk quotas for storage limitations.

How to mount Iris as a local drive

Windows:
  • Double click "My Computer"
  • Select "Tools" from the Menubar
  • Select "Map Network Drive"
  • The "Drive:" dropdown can be whaever you like
  • Type "\\maxixe.slis.indiana.edu\username*" in the "Folder" text box
  • Click "Finish"
OS X
  • From Finder, in the Menubar, select "Go"
  • Select "Connect to Server" ("command k" is the keyboard shortcut)
  • type "smb://maxixe.slis.indiana.edu/usename*" in the "Server Address" text box
  • Click Connect

*Where username is your IU Network ID
You must be on the SLIS workstation to mount your Unix home directory


How to mount OnCourse as a local drive

From Windows:
  1. On the desktop, double-click "My Network Places"
  2. In the "Network Tasks" pane, click "Add a network place"
  3. On the welcome screen, click "Next"
  4. "Select Choose another network location", and then click "Next"
  5. In the "Internet or network address:" field, enter https://oncourse.iu.edu/dav/user/username*

http://kb.iu.edu/data/araf.html

OS X
  1. From Finder, in the Menubar, select "Go"
  2. Select "Connect to Server" ("command k" is the keyboard shortcut)
  3. type "https://oncourse.iu.edu/dav/user/username*" in the "Server Address" text box
  4. Click Connect

http://kb.iu.edu/data/aqyi.html

*Where username is you IU Network ID


Is there a Unix (Iris), OS X, or Windows disk quota?

Unix (Iris):
User accounts on Iris are expected to remain under 500MB. IF you pass 500MB:

  • You may receive a request to trim your account size from root
  • If you pass 1GB, you may receive system level warnings
  • If you are over 1GB for one week, or if you pass 2GB; you will no longer be able to write to the disk. You will need to get you account back to below 1GB before you can write to the disk

OS X Home:
User accounts on OS X accounts are expected to remain under 500MB. IF you pass 500MB:

  • You may receive a request to trim your account size from root

Windows:
There are no direct limits on windows home directories. However: if the disk becomes too full, the machine may be re-imaged at any time, and without warning. All user data will be lost.


Can I use a Local Scratch?

All OS X and windows machines have local scratch drives.

OS X Lab in detail

The SLIS labs are currently in transition due to our construction projects; expect an update in fall 2007.

Clayton Shepherd Lab in detail

The SLIS labs are currently in transition due to our construction projects; expect an update in fall 2007.

4th Floor Practice Rooms

Thanks to an IU Parents Fund Grant the Libraries have 4 Presentation Practice Rooms that are available to students on the 4th floor of the west tower in the Wells Library. The rooms allow students to practice presentations, record their presentation, and burn the presentation video to DVD. Students may check out a key to the rooms at the Information Commons (IC) Circulation Desk located at the entrance of the west tower.

Text from, and more information at: http://www.libraries.iub.edu/index.php?pageId=4442


Where can we find more (group) workspace?

There are a wide variety of OS X sytems, windows PCs, printers, scanners, A/V capture equipment, etc. In the Undergraduate Information Commons, on the 1st floor of the Wells Library. The 5th floor of the Undergraduate Library is also designated group workspace.

Student Technology Centers

There are STC Labs scattered all around campus.


How to add a printer to a windows system

  1. Click the "Start" button
  2. Select "Run"
  3. In the "Open" text box type:
    • \\bl-uits-bowler\EarlGreyprt For Earl Grey -or-
    • \\bl-uits-bowler\Espressoprt For Espresso
  4. Click "OK"

SLIS cannot offer support on laptop printing.


How to add a printer to an OS X Laptop

SLIS OS X systems have printers set by a central controller; if you need to print from your OS X laptop:
  1. From Finder, select "Applications" then "Utilities", then "Printer Setup Utility"
  2. Click the "Add" Icon
  3. Select the "IP Printer" icon in the new window
  4. On the "Protocol" dropdown, select "Line Printer Daemon - LPD"
  5. In the "Address" textbox, type
    bl-uits-bowler.ads.iu.edu
    In the "Queue" textbox, type
    • Espressoprt -or-
    • EarlGreyprt
  6. You can remane the printer in the "Name" text field
  7. In the "Print Using" text box, select "Select a driver to use" then "HP Laserjet 8100 Series"
  8. Click "Add"
  9. A new dialog will appear, you may wish to check "Duplex Unit" to allow two sided printing.
  10. Click "Continue"

Your OS X "short name" must be the same as your IU Username. SLIS cannot offer support on laptop printing.


How to check your print quota

A: Visit the STC Printing Services web site.


Double and Single sided printing

OS X
  1. From Finder, select "Applications" then "System Preferences"
  2. Select "Print & Fax"
  3. Select the printer from the list on the left
  4. Click the "Options & Supplies" button
  5. Select the "Driver" tab
  6. Ensure the "Duplex Unit" is checked
Windows:
  1. Go to File Print (Ctrl P).
  2. From the popup dialog box, choose Earl Gray from the selection box as the printer name.
  3. Click the Properties button at the right of the printer name selection box.
  4. From the popup property dialog box, select Layout and select Flip on Long Edge from the Print on Both Sides (Duplex) block.
  5. Click OK button in the above dialog box and click the ok button in the Print Dialog Box shown in step 3.

How to clear a stuck job

Please let the consultant know you have a job that is not printing; the consultant will need you username, the name of the document, and to which printer the job was sent.

Tips on pdf printing

  • Copy the pdf to your desktop, then print
  • Select "File", then "Reduce File Size"
  • In OS X, print from Preview, not Acrobat

Windows scanning

In Photoshop
  1. File
  2. Import
  3. WIA_EPSON Prefection1660
  4. Preview
  5. Scan
In Windows
  1. Start
  2. Settings
  3. Control Panel
  4. Scanners and Cameras
  5. EPSON Perfection 1660
  6. Start the Scanner Wizard

OS X scanning

  1. From a Finder window, select "Applications"
  2. Select "Image Capture"
  3. Click "Overview" to preview the scan
  4. Click-hold and drag to set the scan area
  5. Click "Scan" to capture

Where and how to burn a CD/DVD

Most SLIS computers have a CD/DVD Burner.

On OS X:
  1. Insert a blank disc
  2. The disc will mount and will show on the desktop or in the Finder
  3. Navigate to the blank disc
  4. Drag the files into the window (or onto the disc icon)
  5. Click "Burn" near the upper right corner
Windows
  1. Insert a blank disc
    • If Windows opens a dialog box, choose "Open a writeable..."
    • Or - open "My Computer" and open the appropriate dive
  2. Drag your files into the new window
  3. Select "File", then "Write these Files..."

Be sure to bring your own headphones if you want to edit audio!


Audio Transfer

All machines have USB ports, Firewire ports, and DVD drives for data transfer. One Windows XP and one OS X system each have a VHS/MiniDV player for data transfer. There may be more systems with more transfer options available in the IU Undergraduate Information Commons.

Audio Editing

"Sound Recorder" on windows XP, or "Audacity" On OS X are available for audio editing. There are several Audacity tutorials available. Windows Sound Recorder contains built in help files.
Be sure to bring your own headphones if you want to edit audio!

Video Transfer

All machines have USB ports, Firewire ports, and DVD drives for data transfer. One Windows XP and one OS X system each have a VHS/MiniDV player for data transfer. There may be more systems with more transfer options available in the IU Undergraduate Information Commons.

Video Editing


Where to attach a USB drive

Windows machines have USB ports
  • On the back of most keyboards
  • There are down facing ports under the grey flap
OS X
  • On the back or sides of all keyboards
  • On the lower left on the front of the computer
  • On the back of some displays

'Low Power' errors

Some USB devices require a powered USB Port. If you see a power error when adding a usb device, try plugging the device into the machine instead of the keyboard or monitor.

Portable Applications

Many applications exist that require no formal system installation, and store any configuration files with the application. Such programs are can be called portable, and can be stored on your USB drive, iPod, etc.

CD/DVD Reading

All SLIS machines have CD and DVD dives.

Floppy disk reading

Although the current set of windows systems have floppy drives - the next round of upgrades will not. None of the OS X systems have floppy dives.


How to use the IU VPN

Please see The basics of VPN at IU from the IU Knowledge Base for current information


SSH (Secure Shell)

SSH allows secure, remote access and file transfers to UNIX based systems. Please see What are SSH and SSH2? from the IU Knowledge Base for more information, and links to download client applications.

Can a consultant help me ____?

Consultants are happy to
  • Set up a machine for a class
  • Change paper or toner

Consultants are happy to assist with finding the answer to any technology question.


Who and what is SLISTech?

SLISTech is an informal name of the Information Technology staff.

System Support Specialists are responsible for server administration, hardware and software troubleshooting and maintenance, information systems development, and direct support of the faculty and staff.

Support requests should be sent to root@slis.indiana.edu This helps route requests in a timely manner.

Support for the SLIS website and other web content services should be directed to our Manager of Web Services at slisweb@indiana.edu


IU Knowledge Base

IU Knowledge Base: Find answers to thousands of questions about information technology at Indiana University.


Where Can I find quiet workspace?

The fourth floor of the Undergraduate Informations commons is designated as quiet workspace.

IUB graduate students may request a carrel assignment in the Graduate Tower. Please see http://www.libraries.iub.edu/index.php?pageId=3990


Where can I find computing labs outside of the Library?

There are STC Labs scattered all around campus.

What are my print quotas?

SLIS students are allotted 1500 pages each per semester (fall, spring, and summer) of printing on SLIS printers. The Ph.D. student allotment is 2000 pages per semester. Overage charges are at a rate equal to the cost of photocopying on a campus Self Service Copy Machine (Spring 2007 rate is $0.10 per page). Overages shall be billed at the end of the semester in which they are incurred.

You also have a 1000 page quota for STC printers, found in STC labs all over campus.


I need to print a large poster

At Indiana University Bloomington, you can find large format printers or plotters (for prints up to 36 inches wide) in the following Student Technology Centers (STCs):

Information Commons (IC) $10 per plot, graphics-quality, glossy or matte finish
BH 120 $8 per plot, business-quality, matte finish

A plotter with graphics-quality output is best for printing photographic images and detailed maps from geographic information systems (GIS) or remote sensing applications, as well as other highly detailed visual output.

From the Knowledge base: In the IUB STCs, where can I print a large map or poster?


How do I mirror the desk display and the projector in the mac lab?

From the Apple Menu in the upper left:
  • Select "System Preferences"
  • Select "Displays" (currently third item on the second row)
  • Select the "Arrangement" tab at the top of the display window
  • Check "Mirror Displays" in the lower left of the window

Which server do I use?

For faculty and staff:
info.slis.indiana.edu Web Server
cat.slis.indiana.edu Login server

Students:
ella.slis.indiana.edu Web Server
iris.slis.indiana.edu Login server

UITS Services:
quarry.uits.indiana.edu Research System
mercury.uits.indiana.edu Personal web pages